What will you do?
Are you an administrative jack-of-all-trades with a passion for numbers ánd customers? Then you might be the missing link in our team! As a costumer service employee you ensure that our customers are served quickly, correctly and professionally. You combine accuracy with a service-oriented approach and are an important point of contact for questions concerning invoicing.
Your main duties:
- Prepare and prepare clear, correct sales invoices for our customers.
- Check invoices for accuracy of amounts, delivery details and customer information so that customers do not encounter surprises.
- Ensure customer files are always up to date so you can respond to inquiries quickly and accurately.
- Actively collaborate with colleagues in finance, operations and customer service to optimize the customer experience.
- Follow up on customer inquiries regarding billing and provide solution-oriented answers, always with a friendly and professional tone.
- Support the accounting department with your eye for detail and customer-oriented outlook.